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CEM 2023 : 14th Annual Customer Experience Management Summit

 MAXX by Steigenberger Vienna
When: Oct 4, 2023 - Oct 5, 2023 Submission Deadline: Sep 2, 2023
The realm of customer experience management is undergoing rapid evolution, placing a strong emphasis on personalization, omnichannel experiences, and leveraging emerging technologies to enhance custo...
CX   CUSTOMER   CEM   UX  

OCC 2023 : 14th Annual Optimising Contact Centres Summit

 MAXX by Steigenberger Vienna
When: Oct 4, 2023 - Oct 5, 2023 Submission Deadline: Sep 28, 2023
The 14th Annual Optimising Contact Centres Summit has been carefully curated to address the latest trends and obstacles in the realm of contact centres. From cutting-edge AI-based tools and strategie...
CALL CENTRE   CX   CUSTOMER SERVICE   CUSTOMER SUPPORT  



EuroCIS 2022 : SOLUM to Pave the Smart Path to Retail Success at EuroCIS 2022

 Messeplatz, Stockumer Kirchstrasse 61, 4
When: May 31, 2022 - Jun 2, 2022 Submission Deadline: Sep 28, 2023
SOLUM, the global leader in Electronic Shelf Labels, will be a part of EuroCIS 2022 from May 31 to June 22, 2022, at the Messe Düsseldorf. • https://solumesl.com/en/events/solum-to-pave-the-sm...
CUSTOMER CENTRICITY   CONNECTED RETAIL   SEAMLESS STORE  

WCXS - ANZ 2022 : World CX Summit – AUSTRALIA & NEWZEALAND

 Australia - Newzealand
When: Apr 27, 2022 - Apr 27, 2022 Submission Deadline: Apr 25, 2022
Defining a New Age for The Future of CX • Bringing together leaders in emerging technology and customer experiences, in a bid to define new and innovative ways for businesses to approach custom...
CONFERENCE   VIRTUAL EVENT   CUSTOMER EXPERIENCE   BUSINESS  

AIatDOE 2022 : Maximizing the Impacts of AI through strategic coordination, planning and customer service excellence by Pamela Isom, Dir., AI & Technology, DOE

 Online Virtual Event
When: Feb 17, 2022 - Feb 17, 2022 Submission Deadline: Apr 25, 2022
The February 2022 AI in Government featured presentation guest speaker is Pamela Isom, Director AI & Technology at the U.S. Department of Energy presenting ‘Maximizing the Impacts of AI through Str...
ARTIFICIAL INTELLIGENCE   GOVERNMENT   MACHINE LEARNING   ETHICS  

LCBuADAaML 2021 : 1st Workshop on Leveraging customer behavior using advanced data analytics and Machine learning techniques

 Terceira Island, Azores, Portugal,
When: Mar 30, 2021 - Apr 02, 2021 Submission Deadline: Nov 30, 2020
The technological paradigm has transformed into a new era in today’s scientific world. The digital, both publicly and proprietary, data generation has exponentially increased and is easily acces...
CUSTOMER DATA ANALYTICS   MACHINE LEARNING   DATA MINING   SOCIAL MEDIA ANALYTICS  

DigEx 2020 : 2nd International Workshop on Transforming the Digital Customer Experience

 Colorado Springs, USA
When: Jun 08, 2020 - Jun 10, 2020 Submission Deadline: Apr 06, 2020
New disruptive technologies and the digital revolution are rapidly transforming the nature of how companies are interacting with their customers. Executives in all industries are thus using digital ad...
INFORMATION SYSTEMS   DIGITAL TRANSFORMATION   CUSTOMER EXPERIENCE   USER EXPERIENCE  

DigEx 2019 : International Workshop on Transforming the Digital Customer Experience

 Sevilla, Spain
When: Jun 26, 2019 - Jun 28, 2019 Submission Deadline: Apr 15, 2019
Description • ----------- • Executives in all industries are using digital advances such as analytics, mobility, social media, IoT and smart embedded devices – as well as improving tradi...
INFORMATION SYSTEMS   DIGITAL TRANSFORMATION   USER EXPERIENCE   BUSINESS SYSTEMS  




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