| Title | Journal of Service Management |
| Abbreviation | J. Serv. Manag. |
| Publication Type | Journal |
| Subject Area, Categories, Scope | Business, Management and Accounting (miscellaneous) (Q1); Strategy and Management (Q1); Tourism, Leisure and Hospitality Management (Q1) |
| h-index | 96 |
| Overall Rank/Ranking | 596 |
| SCImago Journal Rank (SJR) | 3.348 |
| Impact Score | 13.38 |
| Publisher | Emerald Group Publishing Ltd. |
| Country | United Kingdom |
| ISSN | 17575818 |
| Best Quartile | Q1 |
| Coverage History | 2009-2025 |
Journal of Service Management is a journal covering the technologies/fields/categories related to Business, Management and Accounting (miscellaneous) (Q1); Strategy and Management (Q1); Tourism, Leisure and Hospitality Management (Q1). It is published by Emerald Group Publishing Ltd.. The overall rank of Journal of Service Management is 596. According to SCImago Journal Rank (SJR), this journal is ranked 3.348. SCImago Journal Rank is an indicator, which measures the scientific influence of journals. It considers the number of citations received by a journal and the importance of the journals from where these citations come. SJR acts as an alternative to the Journal Impact Factor (or an average number of citations received in last 2 years). This journal has an h-index of 96. The best quartile for this journal is Q1.
The ISSN of Journal of Service Management journal is 17575818. An International Standard Serial Number (ISSN) is a unique code of 8 digits. It is used for the recognition of journals, newspapers, periodicals, and magazines in all kind of forms, be it print-media or electronic. Journal of Service Management is cited by a total of 1787 articles during the last 3 years (Preceding 2024).
The Impact IF 2024 of Journal of Service Management is 13.38, which is computed in 2025 as per its definition. Journal of Service Management IF is increased by a factor of 0.93 and approximate percentage change is 7.47% when compared to preceding year 2023, which shows a rising trend. The impact IF, also denoted as Journal impact score (JIS), of an academic journal is a measure of the yearly average number of citations to recent articles published in that journal. It is based on Scopus data.
Impact IF 2024 of Journal of Service Management is 13.38. If the same upward trend persists, Impact IF may rise in 2025 as well.
| Year | Impact IF |
|---|---|
| 2025/2026 | Coming Soon |
| 2024 | 13.38 |
| 2023 | 12.45 |
| 2022 | 12.55 |
| 2021 | 6.58 |
| 2020 | 11.05 |
| 2019 | 5.53 |
| 2018 | 3.68 |
| 2017 | 4.05 |
| 2016 | 3.33 |
| 2015 | 3.02 |
| 2014 | 3.72 |
Journal of Service Management has an h-index of 96. It means 96 articles of this journal have more than 96 number of citations. The h-index is a way of measuring the productivity and citation impact of the publications. The h-index is defined as the maximum value of h such that the given journal/author has published h papers that have each been cited at least h number of times.
The ISSN of Journal of Service Management is 17575818. ISSN stands for International Standard Serial Number.
An ISSN is a unique code of 8 digits. It is used for the recognition of journals, newspapers, periodicals, and magazines in all kind of forms, be it print-media or electronic.
The overall rank of Journal of Service Management is 596. According to SCImago Journal Rank (SJR), this journal is ranked 3.348. SCImago Journal Rank is an indicator, which measures the scientific influence of journals. It considers the number of citations received by a journal and the importance of the journals from where these citations come.
| Year | SJR |
|---|---|
| 2025/2026 | Coming Soon |
| 2024 | 3.348 |
| 2023 | 2.617 |
| 2022 | 2.875 |
| 2021 | 2.851 |
| 2020 | 2.658 |
| 2019 | 1.710 |
| 2018 | 1.292 |
| 2017 | 1.488 |
| 2016 | 1.905 |
| 2015 | 1.424 |
| 2014 | 1.443 |
| Year | Ranking |
|---|---|
| 2025/2026 | Coming Soon |
| 2024 | 596 |
| 2023 | 859 |
| 2022 | 672 |
| 2021 | 643 |
| 2020 | 804 |
| 2019 | 1763 |
| 2018 | 2927 |
| 2017 | 2335 |
| 2016 | 1551 |
| 2015 | 2621 |
| 2014 | 2461 |
Journal of Service Management is published by Emerald Group Publishing Ltd.. It's publishing house is located in United Kingdom. Coverage history of this journal is as following: 2009-2025. The organization or individual who handles the printing and distribution of printed or digital publications is known as Publisher.
Visit the official website of the journal/conference to check the further details about the call for papers.
The IS0 4 standard abbreviation of Journal of Service Management is J. Serv. Manag.. This abbreviation ('J. Serv. Manag.') is well recommended and approved for the purpose of indexing, abstraction, referencing and citing goals. It meets all the essential criteria of ISO 4 standard.
ISO 4 (International Organization for Standardization 4) is an international standard that defines a uniform and consistent system for abbreviating serial publication titles and journals.
If your research field is/are related to Business, Management and Accounting (miscellaneous) (Q1); Strategy and Management (Q1); Tourism, Leisure and Hospitality Management (Q1), then please visit the official website of this journal.
The acceptance rate/percentage of any academic journal/conference depends upon many parameters. Some of the critical parameters are listed below.
It is essential to understand that the acceptance rate/rejection rate of papers varies among journals. Some Journals considers all the manuscripts submissions as a basis of acceptance rate computation. On the other hand, few consider the only manuscripts sent for peer review or few even not bother about the accurate maintenance of total submissions. Hence, it can provide a rough estimation only.
The best way to find out the acceptance rate is to reach out to the associated editor or to check the official website of the Journal/Conference.
Journal of Service Management latest impact IF is 13.38. It's evaluated in the year 2024. The highest and the lowest impact IF or impact score of this journal are 13.38 (2024) and 3.02 (2015), respectively, in the last 11 years. Moreover, its average IS is 7.21 in the previous 11 years.
The Journal of Service Management has an SJR (SCImago Journal Rank) of 3.348, according to the latest data. It is computed in the year 2025. In the past 11 years, this journal has recorded a range of SJR, with the highest being 3.348 in 2024 and the lowest being 1.292 in 2018. Furthermore, the average SJR of the Journal of Service Management over the previous 11-year period stands at 7.21.
The latest h-index of the Journal of Service Management is 96.
The Journal of Service Management is published by the Emerald Group Publishing Ltd., with its country of publication being the United Kingdom.
The Journal of Service Management is currently ranked 596 out of 27955 Journals, Conferences, and Book Series in the latest ranking. Over the course of the last 11 years, this journal has experienced varying rankings, reaching its highest position of 596 in 2024 and its lowest position of 2927 in 2018.
The standard ISO4 abbreviation for the Journal of Service Management is J. Serv. Manag..
Journal of Service Management is classified as a journal that the Emerald Group Publishing Ltd. publishes.
The Journal of Service Management encompasses the following areas:
For a more comprehensive understanding of its scope, check the official website of this journal.
The Journal of Service Management is assigned the following International Standard Serial Numbers (ISSN): 17575818.
The best quartile for the Journal of Service Management is Q1 (2024).
The Journal of Service Management coverage history can be summarized as follows: 2009-2025.
| Journal/Conference/Workshop/Book Title | Type | Ranking | Publisher | h-index | Impact Score |
|---|---|---|---|---|---|
| Journal of Business Economics and Management | journal | 9811 | Vilnius Gediminas Technical University | 55 | 2.84 |
| Analysis in Theory and Applications | journal | 19346 | Springer Netherlands | 11 | 0.00 |
| International Journal of Applied Linguistics | journal | 6655 | Wiley-Blackwell Publishing Ltd | 57 | 2.61 |
| Canadian Journal of Education | journal | 15557 | Canadian Society for the Study of Education (CSSE) | 46 | 0.80 |
| Socialism and Democracy | journal | 27160 | Taylor and Francis Ltd. | 19 | 0.20 |
| International Journal of Research and Method in Education | journal | 6367 | Taylor and Francis Ltd. | 41 | 3.31 |
| Tekstilec | trade journal | 17340 | University of Ljubljana Press | 16 | 1.29 |
| Physics and Chemistry of the Earth | journal | 12927 | Pergamon Press Ltd. | 33 | 0.00 |
| Nigerian journal of medicine : journal of the National Association of Resident Doctors of Nigeria | journal | 25905 | National Association of Resident Doctors of Nigeria | 25 | 0.00 |
| Rudarsko Geolosko Naftni Zbornik | journal | 14286 | Faculty of Mining, Geology and Petroleum Engineering University of Zagreb | 22 | 1.78 |
| Year | Impact Score (IS) |
|---|---|
| 2025/2026 | Coming Soon |
| 2024 | 13.38 |
| 2023 | 12.45 |
| 2022 | 12.55 |
| 2021 | 6.58 |
| 2020 | 11.05 |
| 2019 | 5.53 |
| 2018 | 3.68 |
| 2017 | 4.05 |
| 2016 | 3.33 |
| 2015 | 3.02 |
| 2014 | 3.72 |
