IMPACT SCORE JOURNAL RANKING CONFERENCE RANKING Conferences Journals Workshops Seminars SYMPOSIUMS MEETINGS BLOG LaTeX 5G Tutorial Free Tools

Search About Journals, Conferences, and Book Series

International Journal of Electronic Customer Relationship Management

Impact, Factor and Metrics, Impact Score, Ranking, h-index, SJR, Rating, Publisher, ISSN, and More

Last Updated on June 27, 2025

Impact Score

2024-2025

0.92

h-Index

2024-2025

 18

Rank

2024-2025

 22985

SJR

2024-2025

 0.172

Note: The impact score or impact index shown here is equivalent to the average number of times documents published in a journal/conference in the past two years have been cited in the current year (i.e., Cites / Doc. (2 years)). It is based on Scopus data and can be a little higher or different compared to the impact factor (IF) produced by Journal Citation Report. Please refer to the Web of Science data source to check the exact journal impact factor ™ (Thomson Reuters) metric.

Important Metrics and Factor

Title International Journal of Electronic Customer Relationship Management
Abbreviation Int. J. Electron. Cust. Relatsh. Manag.
Publication Type Journal
Subject Area, Categories, Scope Business, Management and Accounting (miscellaneous) (Q4)
h-index 18
Overall Rank/Ranking 22985
SCImago Journal Rank (SJR) 0.172
Impact Score 0.92
Publisher Inderscience Enterprises Ltd
Country United Kingdom
ISSN 17500664, 17500672
Best Quartile Q4
Coverage History 2007-2024




About International Journal of Electronic Customer Relationship Management


International Journal of Electronic Customer Relationship Management is a journal covering the technologies/fields/categories related to Business, Management and Accounting (miscellaneous) (Q4). It is published by Inderscience Enterprises Ltd. The overall rank of International Journal of Electronic Customer Relationship Management is 22985. According to SCImago Journal Rank (SJR), this journal is ranked 0.172. SCImago Journal Rank is an indicator, which measures the scientific influence of journals. It considers the number of citations received by a journal and the importance of the journals from where these citations come. SJR acts as an alternative to the Journal Impact Factor (or an average number of citations received in last 2 years). This journal has an h-index of 18. The best quartile for this journal is Q4.

The ISSN of International Journal of Electronic Customer Relationship Management journal is 17500664, 17500672. An International Standard Serial Number (ISSN) is a unique code of 8 digits. It is used for the recognition of journals, newspapers, periodicals, and magazines in all kind of forms, be it print-media or electronic. International Journal of Electronic Customer Relationship Management is cited by a total of 19 articles during the last 3 years (Preceding 2024).


International Journal of Electronic Customer Relationship Management Impact IF 2024-2025


The Impact IF 2024 of International Journal of Electronic Customer Relationship Management is 0.92, which is computed in 2025 as per its definition. International Journal of Electronic Customer Relationship Management IF is increased by a factor of 0.17 and approximate percentage change is 22.67% when compared to preceding year 2023, which shows a rising trend. The impact IF, also denoted as Journal impact score (JIS), of an academic journal is a measure of the yearly average number of citations to recent articles published in that journal. It is based on Scopus data.

Table Setting

International Journal of Electronic Customer Relationship Management Impact IF 2025 Prediction


Impact IF 2024 of International Journal of Electronic Customer Relationship Management is 0.92. If the same upward trend persists, Impact IF may rise in 2025 as well.


Impact IF Trend


Year wise Impact IF of International Journal of Electronic Customer Relationship Management. Based on Scopus data.


Year Impact IF
2025/2026 Coming Soon
2024 0.92
2023 0.75
2022 0.71
2021 1.32
2020 1.32
2019 2.30
2018 0.63
2017 0.37
2016 0.56
2015 0.54
2014 0.48

International Journal of Electronic Customer Relationship Management h-index


  Table Setting

International Journal of Electronic Customer Relationship Management has an h-index of 18. It means 18 articles of this journal have more than 18 number of citations. The h-index is a way of measuring the productivity and citation impact of the publications. The h-index is defined as the maximum value of h such that the given journal/author has published h papers that have each been cited at least h number of times.




International Journal of Electronic Customer Relationship Management ISSN


The ISSN of International Journal of Electronic Customer Relationship Management is 17500664, 17500672. ISSN stands for International Standard Serial Number.

An ISSN is a unique code of 8 digits. It is used for the recognition of journals, newspapers, periodicals, and magazines in all kind of forms, be it print-media or electronic.

Table Setting

International Journal of Electronic Customer Relationship Management Rank and SCImago Journal Rank (SJR)


The overall rank of International Journal of Electronic Customer Relationship Management is 22985. According to SCImago Journal Rank (SJR), this journal is ranked 0.172. SCImago Journal Rank is an indicator, which measures the scientific influence of journals. It considers the number of citations received by a journal and the importance of the journals from where these citations come.

SJR of International Journal of Electronic Customer Relationship Management by Year


Year SJR
2025/2026 Coming Soon
2024 0.172
2023 0.201
2022 0.351
2021 0.213
2020 0.314
2019 0.247
2018 0.143
2017 0.148
2016 0.149
2015 0.193
2014 0.186

Ranking of International Journal of Electronic Customer Relationship Management by Year


Year Ranking
2025/2026 Coming Soon
2024 22985
2023 19882
2022 13663
2021 17933
2020 14372
2019 16293
2018 22040
2017 21232
2016 21332
2015 17951
2014 18083

International Journal of Electronic Customer Relationship Management Publisher


Table Setting

International Journal of Electronic Customer Relationship Management is published by Inderscience Enterprises Ltd. It's publishing house is located in United Kingdom. Coverage history of this journal is as following: 2007-2024. The organization or individual who handles the printing and distribution of printed or digital publications is known as Publisher.


Call For Papers


Visit the official website of the journal/conference to check the further details about the call for papers.


Abbreviation


The IS0 4 standard abbreviation of International Journal of Electronic Customer Relationship Management is Int. J. Electron. Cust. Relatsh. Manag.. This abbreviation ('Int. J. Electron. Cust. Relatsh. Manag.') is well recommended and approved for the purpose of indexing, abstraction, referencing and citing goals. It meets all the essential criteria of ISO 4 standard.

ISO 4 (International Organization for Standardization 4) is an international standard that defines a uniform and consistent system for abbreviating serial publication titles and journals.


How to publish in International Journal of Electronic Customer Relationship Management


If your research field is/are related to Business, Management and Accounting (miscellaneous) (Q4), then please visit the official website of this journal.


Acceptance Rate


The acceptance rate/percentage of any academic journal/conference depends upon many parameters. Some of the critical parameters are listed below.

  • The demand or interest of researchers/scientists in publishing in a specific Journal/Conference.
  • Peer review complexity and timeline.
  • The mix of unsolicited and invited submissions.
  • The time it takes from manuscript submission to final publication.
  • And Many More.

It is essential to understand that the acceptance rate/rejection rate of papers varies among journals. Some Journals considers all the manuscripts submissions as a basis of acceptance rate computation. On the other hand, few consider the only manuscripts sent for peer review or few even not bother about the accurate maintenance of total submissions. Hence, it can provide a rough estimation only.

The best way to find out the acceptance rate is to reach out to the associated editor or to check the official website of the Journal/Conference.



Frequently Asked Questions (FAQs)


What's the latest impact IF of the International Journal of Electronic Customer Relationship Management?

International Journal of Electronic Customer Relationship Management latest impact IF is 0.92. It's evaluated in the year 2024. The highest and the lowest impact IF or impact score of this journal are 2.30 (2019) and 0.37 (2017), respectively, in the last 11 years. Moreover, its average IS is 0.9 in the previous 11 years.


What's the SCImago Journal Rank (SJR) of the International Journal of Electronic Customer Relationship Management?

The International Journal of Electronic Customer Relationship Management has an SJR (SCImago Journal Rank) of 0.172, according to the latest data. It is computed in the year 2025. In the past 11 years, this journal has recorded a range of SJR, with the highest being 0.351 in 2022 and the lowest being 0.143 in 2018. Furthermore, the average SJR of the International Journal of Electronic Customer Relationship Management over the previous 11-year period stands at 0.9.


What's the latest h-index of the International Journal of Electronic Customer Relationship Management?

The latest h-index of the International Journal of Electronic Customer Relationship Management is 18.


Who's the publisher of the International Journal of Electronic Customer Relationship Management?

The International Journal of Electronic Customer Relationship Management is published by the Inderscience Enterprises Ltd, with its country of publication being the United Kingdom.


What's the current ranking of the International Journal of Electronic Customer Relationship Management?

The International Journal of Electronic Customer Relationship Management is currently ranked 22985 out of 27955 Journals, Conferences, and Book Series in the latest ranking. Over the course of the last 11 years, this journal has experienced varying rankings, reaching its highest position of 13663 in 2022 and its lowest position of 22985 in 2024.


What's the abbreviation or short name for the International Journal of Electronic Customer Relationship Management?

The standard ISO4 abbreviation for the International Journal of Electronic Customer Relationship Management is Int. J. Electron. Cust. Relatsh. Manag..


Is the "International Journal of Electronic Customer Relationship Management" classified as a Journal, Conference and Proceedings, Trade Journal or Book Series?

International Journal of Electronic Customer Relationship Management is classified as a journal that the Inderscience Enterprises Ltd publishes.


What's the scope or major areas of the International Journal of Electronic Customer Relationship Management?

The International Journal of Electronic Customer Relationship Management encompasses the following areas:

  • Business, Management and Accounting (miscellaneous)

For a more comprehensive understanding of its scope, check the official website of this journal.


What's the ISSN of the International Journal of Electronic Customer Relationship Management?

The International Journal of Electronic Customer Relationship Management is assigned the following International Standard Serial Numbers (ISSN): 17500664, 17500672.


What's the best quartile of the International Journal of Electronic Customer Relationship Management?

The best quartile for the International Journal of Electronic Customer Relationship Management is Q4 (2024).


What's the coverage history of the International Journal of Electronic Customer Relationship Management?

The International Journal of Electronic Customer Relationship Management coverage history can be summarized as follows: 2007-2024.


Credits and Sources


  • Scimago Journal & Country Rank (SJR), https://www.scimagojr.com/
  • Journal Impact Factor, https://clarivate.com/



Impact Score, h-Index, and Other Important Details of These Journals, Conferences, and Books


Journal/Conference/Workshop/Book Title Type Ranking Publisher h-index Impact Score
Criminal Justice Review journal 10284 SAGE Publications Inc. 46 1.91
Journal of Business Finance and Accounting journal 3244 Wiley-Blackwell Publishing Ltd 96 3.34
Child and Family Social Work journal 8793 Wiley-Blackwell Publishing Ltd 78 2.42
Marine Biology Research journal 14618 Taylor and Francis Ltd. 47 1.21
Socialism and Democracy journal 27160 Taylor and Francis Ltd. 19 0.20
Howard Journal of Communications journal 14582 Taylor and Francis Ltd. 42 1.27
Natural Solutions trade journal 28581 Innovision Health Media 1 0.00
Proceedings of the Technical Association of the Graphic Arts, TAGA conference and proceedings 30903 Technical Association of the Graphic 8 0.00
Built Environment journal 16252 Alexandrine Press 51 0.95
Proceedings of the ACM SIGKDD International Conference on Knowledge Discovery and Data Mining conference and proceedings 4334 192 0.00

Check complete list




Year wise Impact Score (IS) of International Journal of Electronic Customer Relationship Management

Impact Score Table

Year Impact Score (IS)
2025/2026 Coming Soon
2024 0.92
2023 0.75
2022 0.71
2021 1.32
2020 1.32
2019 2.30
2018 0.63
2017 0.37
2016 0.56
2015 0.54
2014 0.48



Top Journals/Conferences in Business, Management and Accounting (miscellaneous)

Academy of Management Review
Academy of Management | United States

Academy of Management Journal
Academy of Management | United States

Review of Accounting Studies
Springer New York | United States

Journal of International Business Studies
Palgrave Macmillan | United Kingdom

Brookings Papers on Economic Activity
Brookings Institution Press | United States

Journal of Service Management
Emerald Group Publishing Ltd. | United Kingdom

Business and Society
SAGE Publications Ltd | United Kingdom

Journal of Management Inquiry
SAGE Publications Inc. | United States

Journal of Business Ethics
Springer Netherlands | Netherlands

Small Business Economics
Springer Netherlands | Netherlands

See All