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Robotic Process Automation (RPA) is a new technology, which is already widely being applied in practice. In essence, it relates to software agents called ‘bots’ that mimic how humans use computer applications when performing certain tasks in a business process. The tasks that bots perform are typically rule-based, well structured, and repetitive. Examples of tasks that bots perform include data transfer between applications through screen scraping, automated email query processing, and collation of payroll data from different sources. |
