The focus of this minitrack in on Artificial Intelligence-based Assistants. These assistants leverage AI in two primary ways. First, virtual personal assistants and chatbots, such as Amazon Alexa and Google Home, enable the interaction of human beings with applications in new ways. These virtual personal assistants interact with human beings typically by voice, replacing standard human-computer interaction via mouse, keyboard, and screen of an application. Second, AI-based assistants replace human beings interfacing two application systems. These kinds of AI-based assistants are also subsumed under the term Robotic Process Automation, handling interactions previously performed by humans to pair two application systems.
Call For Paper
The Artificial Intelligence-based Assistants minitrack deals with the following topics, but contributions can also be submitted on other topics.
Applications of Artificial Intelligence-based Assistants in the Digital Economy
Methods and models to design, develop, implement, deploy, manage and monitor artificial-intelligence-based assistants.
Methods, tools, and approaches to capture user behavior using techniques such as process mining to derive recommendations for actions.
New business models and processes based on Artificial Intelligence-based Assistants
Selected papers will be invited for a fast-track in Electronic Markets – The International Journal on Networked Business.