Central theme is Smart Governance: Smart governance is both a response to and the product of rapid change in the ways that cities and settlements have to be managed. Rapid urbanisation and social change drives local governments to seek out new ways to deliver services and manage cities and drives innovation in processes and policies. At the same time, emerging digital technologies offer new ways for local government to understand and monitor the dynamics of the city, respond to the state of the city, carry out administrative tasks and streamline procedures.
The complexity of smart cities and settlements means that roles and responsibilities have to shift to allow a greater range of stakeholders to contribute to the design and delivery of smart services. This means that local government needs to find new ways to interact with business, thought-leaders, suppliers, residents and visitors. Greater transparency and frequent, two-way communication are expected with the co-creation of public services allowing for greater innovation. Advances in data science allow relevant, real-time data to be transformed into useful information to understand urban behaviour and infrastructure needs. This can support evidence-based decision making, automated responses and autonomously managed procedures. Realising this potential, however, raises concerns about privacy and security issues, the resilience of critical information infrastructures, and the unintended consequences as social expectations and behaviours are shaped by algorithms.
EAI is actively monitoring the COVID-19 situation to ensure the safety, comfort and quality of experience for attendees and a successful course of the event. If required, the conference will be postponed (to a later date in 2020) or held in an interactive, live online setting.