Assertive Communication 2020 : Assertive Communication Which is better than Passive communication

It sounds obvious and it is obvious; if you do not want to do something, just say 'No'. However, you may find 'No' to be the hardest word to say. This is generally due to a fear of the response you might receive. Contrary to what you may think, when you exercise that right appropriately, people become more respectful of you and your time. In the long run, learning to say 'No' helps you to avoid conflict, set boundaries and reduce stress